Antwoord van SkatePro: We are very sorry for the wrong information in the size guide. We usually get this info from our supplier, and assume it's the correct info, which in this case, clearly wasn't. We have adjusted the size guide now.
Normally the size guide is just an indicator and we can not guarantee a fit by just looking at the size guide, but in this case it was so far off that we do take responsibility. We have send you an email with an offer for free return shipment and full refund for both ice skates and sharpning, we are awaiting your reply.